How can we help you?

Getting started with BioMeetUp

What BioMeetUp is, who it is for, and the first steps to take after signing up.

Complete your profile and company booth

How to make your personal profile and company booth match-ready.

Find companies, investors, service providers, and clinical sites

Use search, filters, and tabs to find the right counterparties across the BioMeetUp ecosystem.

Use Goal AI Matching and goals

Set goals so AI matching can recommend the right partners, investors, and providers.

Networking, connections, and messaging

How to connect with other users and run productive conversations on BioMeetUp.

Plans, upgrades, and user types

Understand the Explorer, Professional, Clinical Trial Site, Company, and Enterprise tiers.

Security, privacy, and profile visibility

What is public, what is private, and how to control your data on BioMeetUp.

Getting support and reporting an issue

How to get help, report a bug, or escalate a billing or security issue.

Promote your booth

Tell BioMeetUp who you want to find your booth and why, confidentially, so the right organisations discover you.